Refund Policy

We return approved refunds through the original payment method, with processing completed within 10 days of approval.

Our return and exchange service covers defective as well as non-defective new merchandise. You have 30 days after receiving the delivery to raise a return or exchange request.

Non-defective return requests may be made for personal preference, a mistaken selection, or a change of mind. Eligibility requires a new, unused item in its original condition together with the original packaging, tags, and accompanying accessories.

Problems such as damage, a defect, a wrong item, missing components, or a significant description mismatch can be submitted for review. Send the order reference and checkout email with your explanation; claims involving damage, defects, incorrect items, or missing components require photos or video showing the item and package.

Please wait for authorization and then mail the goods back using the no-cost return label included with the package. You will not pay a restocking fee, and exchanges can be arranged subject to stock availability.

Email: dwayne690695powell@gmail.com
Mailing address: 469 Grand Ave, Des Moines, Iowa, 50309, United States
Phone: (515) 679-8585